Published inUX of EdTechWhy, how, and when to invest in UX talent in your EdTech startupAn interview by Adam BlackJan 15, 202324Jan 15, 202324
Published inUX CollectiveJobs-based business strategy: business languageAs digital products grow in complexity, there comes a need for a businesses to start dividing up responsibility across cross-functional…Mar 23, 2021165Mar 23, 2021165
Published inUX CollectiveThe ABCs of attitude-based archetypes in designTaking a behavior design approach to user segmentation as a way to personalize design decisions.Nov 22, 2020132Nov 22, 2020132
Published inUX CollectiveWhat does UX in education look like?A glimpse into some of the interesting challenges that designing products for learning bringOct 18, 20203769Oct 18, 20203769
Published inUX PlanetIdentify the urgency of your Usability FIREsAs UX practitioners, usability studies are commonplace. However, articulating our findings in a way that effectively describes the urgency…Feb 21, 202066Feb 21, 202066
Prototyping: Using Browser ExtensionsUsing Chrome Browser Extensions to rapidly create prototypes built on top of live software.Nov 26, 2019311Nov 26, 2019311
Published inUX PlanetWhen Building a Better Mousetrap is not Enough: Shoelaces, Switching Cost & Jobs to be DoneKnowing that you built a better mouse trap, or in this case a shoelace, why do people fail to switch? In this post I will try to explain…Oct 25, 201953Oct 25, 201953
Published inUX PlanetWords Matter: Strengthening Team VocabularyNot only listening to what people are saying but being aware of what they are not sayingOct 9, 201968Oct 9, 201968
Navigating the Complexity of Design through Alignment and FeasibilityTwo of the biggest trouble makers that can impact your product design project are a lack of team alignment and a lack of awareness of…May 3, 201953May 3, 201953
Communicating the Complexity of Design using CynefinIn the following series of articles, I will unpack various personal experiences that I have come across, and what I’ve been doing to help…Oct 27, 2018681Oct 27, 2018681
Design for outcomes, not devicesWhen designing educational experiences, it is important to craft interfaces that are not only intuitive, but enable learning while…May 21, 20182442May 21, 20182442
From concept to customer in less than 3 days: Case StudyOnce a year the entire sales staff at Macmillan Learning converges at the National Sales Meeting. Our sales staff is comprised of talented…Jan 27, 2018191Jan 27, 2018191
Published inUX PlanetStepping into your customer’s shoes…literallyGreat design is a multi-layered relationship between human life and its environment.” –Naoto FukasawaDec 20, 201752Dec 20, 201752