This is so true. I try to advocate for this, but even the best of us get caught up focusing on the user that it is easy to forget to look over your shoulder and tap into the experience and expertise of some of our peers in CX, sales, etc. Here is a little case study I wrote up about a really fun experience I had with this similar topic. https://medium.com/macmillan-design/the-3-day-sprint-from-concept-to-customer-af3ddc7e2553

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Designer, Developer, Dad & maker of things that teach stuff. Sr Designer at Microsoft MakeCode & Adjunct Instructor at NYU’s Digital Media for Learning

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Alex Britez

Alex Britez

426 Followers

Designer, Developer, Dad & maker of things that teach stuff. Sr Designer at Microsoft MakeCode & Adjunct Instructor at NYU’s Digital Media for Learning